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STI Property Damage
Settlement Process

What to do when property damage occurs.

If you wish to file a property damage claim, your claim should include:

  • Claimant information (name, address, phone, email)
  • Contract Number 
  • Who is filing the claim
  • Description of the damage
  • Any supporting documentation

    Once information on a claim is received, an investigation is started to determine if Specialized Transportation Inc. is liable. The claimant will receive a call from an STI representative within 2 business days of the date that the claim form is received in our office. 

    Claims can be filed using following methods: 

    • Submit online claim form
    • Print claim form - fax or mail
    • By phone, call 866.603.1361 M-F 8am-5pm EST

    For additional assistance, please contact us at:

    Email: STIPropertyDamage@stidelivers.com

    Address: STI, Attn: Property Damage Claims, PO Box 80520, Ft Wayne, IN 46898

    Phone: 866.603.1361

    Fax:  260.429.1167

    Submit online property damage claim

    Print claim form for property damage

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