STI Quality

STI has chosen the Six Sigma methodology to drive quality throughout the organization.  It is a disciplined, data-driven approach and methodology used to analyze existing processes in order to find opportunities for improvement and define corrective actions. The methodology is based on a sound project management approach, systematic investigation, analysis of data collected, experimentation with potential solutions, implementation planning and ongoing work process controls.

Six Sigma quality initiatives revolve around safety, service, and quality with an emphasis on improving customer satisfaction through safe transportation of customer product and on-time service.